No hassle is part of our mission, so we made it a goal to offer easy returns & exchanges, even for discounted items. Our new return portal will guide you to the resources and information you need to make your experience at Axel’s Outpost as hassle-free as possible.
Return shipping is provided, with our compliments, for exchanges, non-discounted items, and certain extenuating circumstances.
As a small business seeking to offer the best possible pricing, we regretfully cannot provide shipping for other returns (store credit exchanges, refunds, international shipments, etc.).
In order to discourage “return-renters”, returns postmarked more than 7 days after delivery are limited to exchanges for store credit. We cannot offer credit or exchanges after 14 business days from time of delivery.