No hassle is part of our mission, so we made it a goal to offer easy returns & exchanges, even for discounted items. Our new return portal will guide you to the resources and information you need to make your experience at Axel’s Outpost as hassle-free as possible.
Return shipping is provided, with our compliments, for exchanges, non-discounted items, and certain extenuating circumstances.
As a small business seeking to offer the best possible pricing, we regretfully cannot provide shipping for other returns (store credit exchanges, refunds, international shipments, etc.).
In order to discourage “return-renters”, returns postmarked more than 7 days after delivery are limited to exchanges for store credit. We cannot offer credit or exchanges after 14 business days from time of delivery.
We do not accept returns on items marked closeouts.